Welcome to Gotcha Fresh Tea - Waverley Gardens

“ Went there about closing time, and they still indulged me with a matcha frappe, that is not on the usual menu. The cheese foam was spot on! They’ve run out of boba, but still enjoyed my drink. Will definitely come back ”

“ I ordered a mango jasmine green tea, very delicious and the server made the drink quick and made sure to ask if I wanted honey pearls and ice in it. Very thoughtful and very nice ”

“ 10/10 for everything! Service was perfect. Drink came out super quick. Freshest pearls I’ve ever had in a bubble tea. Whole experience was a vibe. Will definitely be retuning. ”

“ Today, I had a pleasant encounter at Gotcha Tea that left a lasting impression. The moment I walked into the shop, a friendly Caucasian man greeted me with a warm smile. He seemed genuinely happy to see every customer, which immediately made the atmosphere feel welcoming. When I approached the counter, he patiently listened to my order, even though I was a bit indecisive about which flavor to choose. He offered helpful suggestions and explained the different options with enthusiasm, making the decision much easier. It was clear that he knew the menu inside and out and genuinely wanted to help me find something I’d enjoy. What stood out the most was his attention to detail. After I made my choice, he carefully prepared my drink, making sure everything was just right. As he handed it to me, he asked if I needed anything else, making sure I was completely satisfied before I left. This small interaction at Gotcha Tea made my day a bit brighter. It wasn’t just about getting a drink; it was about the kind, attentive service that made the experience memorable. I’ll definitely be returning, not just for the tea, but for the exceptional customer service. ”

“ I recently visited Gotcha Bubble Tea, and I had an absolutely wonderful experience! The bubble tea was delicious, with the perfect balance of flavors and just the right amount of sweetness. The shop itself was clean, cozy, and inviting—a great spot to relax and enjoy a drink. I also want to highlight the excellent service I received. The man who took my order was incredibly friendly and attentive. He made sure everything was perfect and even took the time to chat with me. It's disheartening to see some negative reviews that seem to be based on bias rather than the actual quality of service. Everyone deserves to be treated with kindness and respect, regardless of their background. I highly recommend Gotcha Bubble Tea and hope more people can appreciate the wonderful service and delicious drinks they offer. I'll definitely be back soon! ”

“ Gotcha is off to a fantastic start on its first day! The bubble tea was delicious, with a perfect balance of sweetness and flavour. The owner and staff were incredibly friendly and welcoming, making sure everyone had a great experience. The cozy atmosphere makes it an ideal spot to relax and enjoy. I'm excited to come back and try more flavours! ”

“ I ordered a drink today and felt so bad for the girl at the register, she was completely by herself, taking orders and making all the drinks, but still managed to keep everything moving in order. Honestly, I don’t get some of the negative comments. Has no one here ever worked in hospitality or customer service before? While I was waiting, one lady got impatient and said she wanted a refund even though the girl was clearly doing her best to make everything on her own while taking orders! Some people really need to learn a bit of courtesy. ”

“ Just came by with my girlfriend and had the golden passionfruit green tea drinks, it was amazing and can modify whether you wanted less ice or more toppings! Will be coming back soon! ”